Privacy Policy

1. Canadian Privacy Law (PIPEDA)

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This law governs how we collect, use, and disclose personal information in the course of commercial activities.

You have the right to request access to your personal information, request corrections, and understand how your information is used or disclosed. We take reasonable safeguards to protect your personal information against loss, misuse, and unauthorized access.

2. Children’s Privacy

This Website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you believe such information has been collected, please contact us so it can be removed.

3. Information We Collect

A. Information You Provide Voluntarily

You may provide personal information when you:

• Contact us through forms or email

• Subscribe to our mailing list

• Purchase services or digital products

• Submit inquiries or questionnaires

This may include your name, email address, billing information, and any other details you choose to provide.

B. Information Collected Automatically

We automatically collect certain information through cookies and analytics tools, including:

• IP address

• Browser and device type

• Pages visited and time spent on the Website

• Approximate geographic location

• Referring/exit pages and traffic patterns

4. How We Use Your Information

We use your information to:

• Provide and deliver services and digital products

• Process payments and transactions

• Communicate with you and respond to inquiries

• Send marketing emails (with the option to unsubscribe)

• Improve Website performance and user experience

• Analyze Website traffic and usage

• Maintain security and prevent misuse

• Comply with legal obligations

5. Email Marketing (Squarespace)

If you opt in to receive emails, we may send newsletters, updates, and promotional communications via Squarespace Email Campaigns.

You may unsubscribe at any time using the link at the bottom of our emails or by contacting us directly. Transactional or administrative emails related to purchases or services may still be sent when necessary.

6. Cookies & Analytics

We use cookies and similar technologies to enhance your experience and analyze Website usage.

Google Analytics

We use Google Analytics to collect anonymized data about Website traffic and user behavior. This information helps us understand how visitors interact with the Website and improve our content and services.

You may opt out of Google Analytics tracking by using browser settings or Google’s opt-out tools.

7. Pixels & Advertising Technologies

We may, now or in the future, use social media pixels (such as Meta/Facebook pixels) or similar tracking technologies to:

• Measure marketing performance

• Run targeted or remarketing advertisements

• Understand conversion activity

These technologies may collect data such as IP address, browser information, and interactions with our Website. You can manage or restrict this tracking through your browser or platform-specific ad settings.

8. Third-Party Links & Embedded Content

The Website may contain links to third-party websites or embedded content (videos, images, or other media). These third parties may collect data about you under their own privacy policies.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies.

9. Payments (Stripe)

Payments for services and digital products are processed securely through Stripe. We do not store your full payment details on our servers. Stripe’s privacy policy governs how your payment information is handled.

10. Disclosure of Personal Information

We do not sell your personal information.

We may share personal information only when necessary:

• With trusted service providers (hosting, email, analytics, payment processing)

• To comply with legal or regulatory requirements

• In connection with a business transfer, merger, or restructuring, where permitted by law

All disclosures are limited to what is reasonably necessary.

11. GDPR Rights (EU & UK Visitors)

If you are located in the European Union or United Kingdom, you may have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access your personal data

• Correct or delete your data

• Restrict or object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with a supervisory authority

Requests may be sent to hello@mssaenz.com.

12. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws. We do not sell personal information and do not respond to “Do Not Track” browser signals.

Requests regarding personal information may be submitted to hello@mssaenz.com.

13. Data Security

We use commercially reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

14. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised policy.